What we do
Lyra cares about your future
Our commitment to mental health and overall wellbeing establishes us as leaders in the implementation of employee support programs.
How can we support you?
We cover various initiatives locally in the countries we support, such as:
- We develop programs that facilitate the work-life balance of employees.
- We offer a Comprehensive Stress Management Program through the application of questionnaires that identify characteristics of burnout syndrome, as well as PHQ 9 and GAD 7, which focus on the most important problems worldwide: depression and anxiety in employees.
- We help to comply with NOM 035 and 037 (applicable only in Mexico) and other standards related to our services in other countries.
- We provide monitoring for and care of employees who have been identified or reported to have suffered a Severe Traumatic Event in the workplace (NOM 035)
- We offer monitoring and care of cases identified with a medium, high and very high level of risk in Psychosocial Risk Factors
- We promote integral wellbeing through the services provided by our support programs.
Training and talks
At Lyra Mexico & Central America, we have more than 150 topics related to well-being locally. In addition, at the request of our clients, specific topics can be developed to promote emotional health and productivity. These can be for leaders and/or collaborators, based on the evaluation of organizational needs.
Some examples of the topics we cover:
- Multigenerational diversity at work
- Psychological safety
- Proactive mental health care
- Healthy mind and lifestyle
- Healthy sleep
- Depression and suicide
- Prevention of alcohol and other substance abuse
- Stress management
- Fairness and respect at work
- Work-life balance
- Healthy workplace relationships
- Work-life integration
- And many more
Crisis management
Traumatic incidents can affect organizations in three key aspects: employees, reputation and finances.
With 35 years of experience across the Lyra group, we help organizations in the aftermath of international, national and local disasters.
We provide in-country support, and resources in local languages. We provide expert management advice keeping employees at the center of every solution.
Our comprehensive approach ensures the emotional wellbeing of employees and aids organizational recovery.
Crisis management at the local level
Lyra Mexico & Central America offers expert and immediate solutions to organizations, teams and individuals during times of crisis. The main objective of these solutions is to facilitate the immediate recovery process of those who are primary, secondary or tertiary victims of the event. This ensures that they return to work as soon as possible, while considerably reducing the risk of suffering from recurrent traumatic stress later in their lives.
Your Lyra Wellbeing service will be unique to your business needs and budget. We provide bespoke solutions that perfectly match the needs of the business and its employees currently. A constant review process ensures we adapt, grow, and develop your service with you as required.
Worklife services
(Information related to day-to-day issues)
This service aims to provide information so that users can make informed decisions in various areas of their lives.
Among the telephone services offered are:
Procedures and requirements:
This service aims to provide information to help resolve users’ concerns, such as information about institutions, procedures and government programs.
Legal Advice:
Provides telephone consultations with lawyers to obtain information on specific legal situations. This service does not include representation or advice.
Financial Advice:
Provides telephone or email advice from financial professionals on achieving healthy personal finances. No recommendations are made for specific financial institutions, and no personal information such as income is requested.
Support related to local regulations and initiatives
Lyra Mexico & Central America offers programs focused on employee wellbeing, aligned with regulations such as NOM.035 STYPS and NOM.037 on Teleworking, applicable for countries such as Mexico.
In other countries, our services support the monitoring or compliance with local regulations.
Services include:
1. Mental Fulfilment and Wellness Coaching: to reduce stress.
2. Comprehensive Stress Management Program: to identify and treat burnout syndrome, depression and anxiety.
3. Care for Severe Traumatic Events: Monitoring of Psychosocial Risks with protocols, evaluations and personalized recommendations.
These services seek to improve the health and productivity of employees, contributing to compliance with current regulations.
Healthy eating guidance
A balanced diet has a direct impact on the physical and mental health and performance of employees. Our personalized nutritional guidance service helps employees and their families develop healthy habits that contribute to their overall wellbeing, increasing their energy, concentration and productivity.
How do we support them?
Our nutrition specialists provide telephone and online advice with plans tailored to each lifestyle, providing:
- Personalized meal plans, adapted to individual needs and specific objectives.
- Practical strategies to improve day-to-day nutritional habits.
- Guidance on measuring progress and maintaining motivation.
- Specialized advice for feeding children, adolescents and older adults.
- Recommendations for health conditions such as diabetes, hypertension and other ailments.
Small changes in diet can lead to big improvements in quality of life. With our nutritional guidance, we help create healthier, more focused teams with greater well-being.
Wellness Coaching
Wellness Coaching focuses on helping people discover their strengths and achieve their wellness-related goals. Unlike other approaches, the coach does not give specific suggestions, but rather guides the individual in the process of finding personalized and sustainable solutions.
This telephone service, guided by a certified professional, focuses on creating a “Wellness Vision” that includes areas such as:
- Stress
- Diet
- Tobacco consumption
- Sleep habits
- Exercise and physical condition
The coach works with the client to identify personal goals, develop a clear vision and establish a plan with specific tools to achieve those goals, fostering lasting changes adapted to their pace of life.
